If you feel continually unhappy with your care provider, it is often extremely straightforward to move to another that you feel can better meet your needs. Your care documentation or service user guide will detail the terms of notice set out by your current care provider – this is usually one week. Before the end of this notice period you should have a new care plan in place with your chosen agency and at Access2Care we make this simple for you by offering no-obligation care assessments and care plan proposals which must be approved by you and can be actioned at short notice, once you are completely happy.
Perhaps there is something extra that your care provider could do but aren’t – let us know and we’ll create a care plan that’s tailored around you.